Get a Sick Note Online
Sameday Service Available
PRICE: £39.99
- 5-minute video call with a GMC-registered UK doctor
- CQC-Registered Clinic
- Money-back if we can’t issue your letter.
How does it work?
Order Online
Choose a 5-minute video slot that suits you and tell us briefly why you need a fit note. Same-day appointments available.
Speak to a Doctor
A GMC-registered GP joins you on a short, private video call to talk through your symptoms. If a sick note is clinically appropriate, it’s approved on the call.
Receive Your Letter
Once your consultation is complete, you’ll receive your signed sick note letter in PDF format via email.
What Details Will I Need?
Please have a valid photo ID ready for your video consultation. This helps our doctor confirm your identity before issuing a medical certificate.
What Details Will I Need?
Please have a valid photo ID ready for your video consultation. This helps our doctor confirm your identity before issuing a medical certificate.
What Will I Recieve?
Following your video consultation, if the doctor determines that a medical certificate is appropriate, we’ll send your sick note securely by email in PDF format.
Issued by a registered UK doctor.
Delivered securely as a PDF by email.
Most certificates are sent the same day (Monday to Saturday), excluding Sundays.
What Will I Recieve?
Following your video consultation, if the doctor determines that a medical certificate is appropriate, we’ll send your sick note securely by email in PDF format.
Issued by a registered UK doctor.
Delivered securely as a PDF by email.
Most certificates are sent the same day (Monday to Saturday), excluding Sundays.
What is a sick note, and when do you need one?
A sick note is written confirmation from a doctor that you are not fit for work, or that you may be fit for work with adjustments. Employers use it as medical evidence for an absence, and it is normally what allows sick pay to continue beyond the first week.
Sick note, fit note or medical certificate?
They are the same document. “Fit note” – formally a Statement of Fitness for Work – became the official term in 2010, when the form changed to allow doctors to say what someone could do as well as what they could not. Most people still say sick note, and some employers ask for a medical absence letter or medical certificate. Any of those terms means the same thing.
When your employer can ask for one
For the first 7 calendar days of any absence you self-certify: your own written confirmation of the dates and a brief reason, with no doctor involved. Your employer cannot require a note during that week. From day 8 onwards they can ask for a fit note from a doctor before continuing to pay you. If you are still in your first week, our free self-certification letter covers you.
Why a doctor’s assessment matters
Employers have a duty of care to protect both your health and the health of others, and a fit note is part of how that duty is met. A consultation establishes not just that you are unwell, but whether your condition affects your ability to do your particular job safely – which matters more in some roles than others. Certain conditions affect tasks such as operating machinery, driving, or handling food, where working while unwell could put colleagues or the public at risk. It is also the point at which a doctor can recommend adjustments, such as reduced hours or lighter duties, rather than a straight period of absence.
What our fit notes cover
Our medical certificates:
- Cover a maximum of 10 working days.
- Can be backdated by up to 5 working days where clinically appropriate.
- Are limited to one certificate per illness episode within a 6-month period, unless a further assessment is completed.
These limits exist because a certificate is a clinical judgement about a period the doctor has assessed. A note covering months of absence, or repeated notes for the same illness without reassessment, would not be a meaningful medical opinion – and would not stand up to scrutiny from an employer.
How this differs from an NHS Med3
Health Works issues private medical certificates. These are not the same as an NHS Med3 Statement of Fitness for Work, which is available only through NHS GPs and cannot be provided by a private service. For most employers a private fit note from a GMC-registered doctor is accepted as medical evidence in the same way. Some benefit claims, however, specifically require an NHS-issued Med3, so if your note is for a benefits application rather than your employer, check which form is needed before booking.
Frequently Asked Questions
Yes. A fit note issued by a GMC-registered doctor is valid whether the consultation happens online or in person. Health Works notes are issued by a GMC-registered GP after a video consultation, through a CQC-registered clinic. Note that our fit notes are private certificates rather than an NHS Med3 – some benefit claims specifically require an NHS-issued Med3 from your NHS GP.
They’re the same document. “Fit note” (Statement of Fitness for Work) became the official name in 2010, but most people still say sick note or doctor’s note.
Same day for consultations booked before 3pm, Monday to Saturday. Your signed PDF is emailed shortly after your video call, usually within a few hours.
No. For the first 7 calendar days you can self-certify – use our free self-certification letter. From day 8 your employer can require a doctor’s fit note.
No. Everything happens online: book a slot, have a short private video call with a GMC-registered GP, and receive your note by email. Unlike form-only websites, you will always speak to a doctor before a note is issued.
Our notes are signed by a GMC-registered doctor, carry the doctor’s GMC number. They’re widely accepted by employers, universities and insurers.
If you’re off work more than 7 days, your employer will normally need a fit note before continuing Statutory Sick Pay. Getting your note promptly protects your SSP and keeps your absence properly documented.
A note is only issued where clinically appropriate – that’s what makes it credible. If the doctor can’t issue your note, you receive a full refund.
Yes. If you’re still unwell when your note expires, book a short follow-up review and the doctor can issue an extension.
Yes. Consultations are private, your records are held in a secure clinical system, and your details are never shared without your consent.
A real doctor, same day, from £39.99.
You can self-certify – no doctor’s note needed, and free.
Your employer can require a doctor’s fit note.
Secure, encrypted transactions Same-day delivery available Full customer privacy guaranteed Refund if a certificate cannot be issued
Fit notes issued by GMC-registered doctors at The Blackheath Clinic, registered with the Care Quality Commission.
Why Choose Health Works?
At Health Works, we offer more than just fast service, we provide personalised care.
Every certificate or letter is reviewed by a GMC-registered doctor who personally speaks with you to ensure you’re receiving the best advice for your health.
About our clinic and our doctors
Health Works is the online medical letters service of The Blackheath Clinic, a private practice at 18 Tranquil Vale in Blackheath, south east London. The clinic is registered with and inspected by the Care Quality Commission, the independent regulator of health services in England, under registration 1-27322830337.
Your consultation is with Dr Eoghan Mac Sweeney, GMC number 4776354. He has spent nearly 25 years in medicine, much of it in private practice in London’s West End, and founded The Blackheath Clinic to bring that standard of care to his own neighbourhood. He is a practising GP, and the doctor who signs your fit note is the doctor who speaks to you.
The clinic offers a full range of private GP services in person, appointments, vaccinations, baby scanning and physiotherapy among them. Health Works exists because one part of that work does not need a waiting room: if you need a fit note or a medical letter, a short video consultation is usually enough, and it means you can be seen the same day rather than waiting for an appointment you do not really need.
Every letter we issue is signed by a doctor registered with the General Medical Council, with their name and GMC number on the document.
Not all online sick notes are equal
Some websites issue notes from a questionnaire alone – no doctor ever speaks to you. Employers and HR teams increasingly know this, and questionnaire-only notes are more likely to be questioned. Here is how the options compare:
| Form-only websites | Health Works | Private GP appointment | |
|---|---|---|---|
| Typical price | £20-25 | £39.99 | £49-150 |
| Speak to a doctor | No | Yes – 5-minute video call | Yes – full appointment |
| CQC-registered clinic | Sometimes | Yes | Yes |
| Doctor’s GMC number on the note | Rarely | Yes | Yes |
| Same-day delivery | Yes | Yes | Usually |
| Money back if a note cannot be issued | Varies | Yes | No – consultation is charged |
If a £20 note gets questioned by HR, you have paid for a note you cannot use and you are back where you started. A Health Works note is issued after a real consultation, from a CQC-registered clinic, by a doctor whose GMC number is on the letter and can be checked on the public register.
